Shipping Policy

1. Processing Time All orders are processed within 2-3 business days. Orders placed after 3 PM (EST) will be processed the next business day. Please note that processing times may be extended during peak seasons or promotional periods.

2. Shipping Rates and Delivery Estimates

• Economy Shipping: 5-8 business days, $5.99 flat rate.
• Standard Shipping: 3-4 business days, $7.99 flat rate.
• Express Shipping: 1-2 business days, $9.99 flat rate.

Note: Delivery times are estimates and may vary based on your location and weather conditions. We do not ship on weekends or holidays.

3. Shipping Methods We use a variety of shipping carriers including USPS, UPS, and FedEx. The carrier used will depend on the shipping method chosen and your delivery address.

4. Shipping Restrictions We currently ship to addresses within the United States only. We do not offer international shipping at this time.

5. Tracking Your Order Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

6. Shipping Address Please ensure that your shipping address is correct before completing your purchase. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

7. Lost or Damaged Packages If your package is lost or damaged during transit, please contact us at [your email address] with your order number and details of the issue. We will work with the carrier to resolve the issue and either issue a replacement or refund.

8. Order Changes and Cancellations If you need to change or cancel your order, please contact us as soon as possible. We can only make changes or cancellations if your order has not yet been processed. Once an order is in the processing stage or has been shipped, we are unable to make changes or cancellations.

9. Return and Refunds Policy Please refer to our [Return and Refunds Policy] for information on returning or exchanging items. Shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or an error was made on our part.

10. Contact Us For any questions regarding our shipping policy, please contact us at mardellkidsclothing@outlook,com or 720-479-8406. We are here to help!